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What's the role?
A detective with technical background and creative ideas, committed to find the root cause in case of product complaints.
Who is Hilti?
We develop, manufacture and sell cutting-edge products, technology, software and services for the global construction industry. Hilti stands for innovation, quality and direct customer relationships.
From the construction, simulation and design of the products, to the production of our own prototypes, to system testing and certification of our power tools - our innovation comes from our own research and development laboratories.
With 32,000 people in more than 120 countries, we're a great place for you to show us your worth, step up to new challenges and grow in your career.
What does the role involve?
You support our product complaint handling team in its daily work. Your main tasks will be the incoming inspection and documentation of new product complaints, performing and documenting technical analysis, as well as designing and building new test benches. Furthermore, you will contribute with your ideas how we can improve further. Furthermore, you are in close contact with other internal departments like testing, development, supply, quality, production, etc. Depending on what is needed in the current product complaint, your talents and strengths are challenged to provide our customers with a thorough analysis in a timely manner.
You will be working at our Hilti site in Kaufering. Remote work is possible only with a small share of your overall working time due to the close contact you will have with the complaint hardware.
Diversity and inclusion is one of our key themes: in our team of over 32,000 employees worldwide, there are 127 different nationalities, 24% women worldwide and 20% women in management positions.
What do we offer?
We offer you a unique place to work, in which you are part of a creative and interdisciplinary team. At Hilti, you get everything you need to develop and succeed during your studies.
In addition, we offer you innovative Benefits, such as fitness and health offers.
Integrity, courage, teamwork and commitment are essential for Hilti – both today and tomorrow. We are proud to say that we not only talk about our values, but also live them every day.
What you need is:
- Technical knowledge and social skills
- Hands-on mentality
- MS Office skills
- English and one other language
Why should you apply?
We are a small, international team constantly facing all facets of technical product complaint handling and are in constant exchange with our colleagues from all over the world. To provide our colleagues and customers with the best possible support in product complaint cases, we are constantly working to improve ourselves. We are looking for like-minded people that would like to join us on our journey to a better future and would be tremendously happy receiving your application!
During your job interview you will spend some time with us and get to know our company. Thus you will get a feeling for the job and our corporate culture.
Hilti stands for equal opportunities. We are looking forward to receiving applications from severely disabled persons and similarly disabled persons.
Contact: Hilti Entwicklungsgesellschaft mbH I Human Resources
Should you encounter technical problems during your application, please contact mycareer-techsupport@hilti.com.
