Service Assistant Passenger Car (m/f/d)


 
Job category:
Marketing / Sales / Communications
Department:
Kundendienst Remscheid
Organization:
Mercedes-Benz AG
Location:
Mercedes-Benz Own Retail Wuppertal, Wuppertal
Start date:
immediately
Publication date:
09.11.2023
Job number:
MER0002NWR
Working time:
full time
Tasks

Becoming part of Mercedes-Benz means finding the area of responsibility in which you can develop your individual talents. It means giving your best in a global automotive company that focuses on sustainable luxury. You will be supported by visionary colleagues who share your pioneering spirit.

Together for excellence.

We, the German Mercedes-Benz Group-owned dealership group, not only represent one of the world's most valuable luxury brands to our customers, but also set standards for the future of the dealership and the automotive trade!

Being curious, looking ahead, leading - this is what Mercedes-Benz has stood for for more than 130 years. "I am Mercedes. Every day." - our claim, which more than 8,300 colleagues at around 90 locations throughout Germany live every day.

Become part of our service team for the Remscheid location and

  • cover the response times in the early and late shift
  • look after customers up to the subsequent specialist service
  • cover the telephone customer service
  • provide general information and answer inquiries
  • process payment transactions accordingly
  • maintain and record customer and vehicle data in the systems according to specifications
  • hand over vehicles from MB-Rent to the customer and collect them again

Inspire customers with your passion for the automobile, your professional competence and your authentic appearance with your very personal "Mercedes moments"!


Qualifications

To be best qualified for the position you have:

  • a completed commercial apprenticeship
  • a high degree of flexibility and motivation
  • a pronounced understanding of service
  • a confident and engaging manner
  • Ability to work in a team
  • IT skills
  • Willingness to work flexible hours (early/late shifts)

For us, it's not just your qualifications that count - you should also be the right person for the job! If customer orientation, reliability and collegiality are also a matter of course for you, this is the ideal basis for future cooperation.

We offer you more than just an employment relationship. You can also expect

  • 30 days annual leave with a 36.5-hour week
  • Above-standard pay with performance-related components
  • Christmas bonus
  • In-house company health insurance with attractive health promotion
  • Attractive annual car purchase and rental model

The position is full-time and limited to 12 months, but we are very interested in a long-term and successful cooperation.

Please apply online only and enclose your complete application documents (letter of motivation, CV, certificates, copy of driving license).

We are particularly pleased to receive online applications from severely disabled persons and persons with equivalent disabilities directly in response to this job advertisement. If you have any questions, you can also contact the site's representative for severely disabled persons at sbv-ndl-wuppertal@mercedes-benz.com, who will be happy to support you in the further application process after your application.


Benefits
Meal-Discounts
Mobile Phone possible
Discounts for employees possible
Annual profit share possible
Events for employees
Coaching
Flexitime possible
Hybrid Work possible
Health Benefits
Company Retirement
Company car possible
Inhouse Doctor
Good public transport

Contact

Mercedes-Benz AG
Überfelderstr. 23/25
42855 Remscheid
Details to location
Martin Loeber
E-Mail: martin.loeber@mercedes-benz.com

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