20-30 hrs part time - Polish Speaking Customer Service Agent (m/f/d) - Berlin

 

Job Title:

20-30 hrs part time - Polish Speaking Customer Service Agent (m/f/d) - Berlin

Job Description

Are you a real language talent? Start in Polish/English Support 20-30 hours now!

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Start as POLISH - Customer Support Service Agent (m/f/d) 20-30 hours per week for the greatest Social Media Network.

Your Benefits:

• 2500€ gross monthly salary (this salary is for a full-time position, the part-time salary depends on the working hours per week)

• Relocation bonus up to 1500€, depending on current location (minimum 100 km to Berlin)*

• 40€ shopping card each month for your most favorite partner shops

• Part time 20-30 hours per week

• Homeoffice in Germany possible

• We will provide computer, screen and headset

• 6 weeks paid training (part-time opportunity after training) and ongoing coaching - all online

• After we all return to the site, we will again offer great team events, Summer and Christmas parties, barbecues and much more fun

Your Job is great:

• You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in POLISH

• You are putting together solutions to support and expand your customer's self-serve advertising customer base

• You are able to manage all different types of inquiries generated via activities such as chat, email, calling and social media messenger

• You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products

• From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

Your skills are amazing:

• Online Advertising Experience is a big plus

• Prior working in service organization is desired

• Excellent written and verbal communication

• Fluent, verbal and written in POLISH (C2) and minimum B2 in English

• Familiarity with social media and you are active on them

• Familiarity with online advertising products/vendors

• Ability to multitask & work under pressure

• Fast learner, diligent worker

• You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

Become part of our great multilingual customer service team and apply directly via joinusinberlin@concentrix.com .

#AGENTCNX

#wah

• For more information please contact your point of contact from the Talent Acquisition department.

For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, respect and equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents.

Location:

Germany, Berlin

Language Requirements:

English (Required), Polish (Required)

Time Type:

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