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Every day, we are becoming a more agile, people-centric organization with empowered teams who create products that our customers love while staying true to our heritage. In order to provide our customers with an individual and sustainable shopping experience, our Digital Operations teams’ focus lies on the innovative and creative improvement of our Omnichannel-Concept. As a working student you will support our activities with the aim of providing our customers with a pleasant shopping experience.
Your Responsibilities At C&A
- Supporting the customer service team with day-to-day business tasks
- Invoicing for our platform activities
- Creating gift cards for customer requests from the retail sector
- Process complaints in a consumer centric way
- Supporting our project work and contribute your ideas to the continuous process improvement of the daily business
What We Expect Of You
- Studying in the field of business administration, marketing, e-commerce or similar
- Affinity with e-commerce processes, personal experience and enjoyment of online shopping
- Interested in the area of customer service
- Working independently and on your own responsibility, you are curious and enjoy finding the best solution for our customers
- Very good knowledge of MS Office Tools and good language skills in English and German
At C&A You Can Look Forward To
- An exciting job in an international and inspirational working environment at one of Europe’s leading fashion brands
- Participation in the "Young Professional Community" program with events and tips and tricks for the start of your career and beyond
- The option to work from home (hybrid working)
- In addition, you will enjoy attractive discounts including a public transport travel pass
C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to build a diverse and inclusive organisation where everyone can become their best self.
We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
