About Fisker Inc.
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California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
www.FiskerInc.com
– and enjoy exclusive content across Fisker’s social media channels:
Facebook
,
Instagram
,
Twitter
,
YouTube
and
LinkedIn
. Download the revolutionary new Fisker mobile app from the
App Store
or
Google Play
store.
Role Overview
Fisker Automotive is looking for a passionate Senior Manager, Vehicle Administration, to join our growing team based in Munich, Germany. You will be responsible for ensuring that Fisker customers will experience a seamless registration and titling experience across Europe. This role will work closely with team counterparts and external parties in the respective European markets to complete vehicle purchases, registrations, and insurance.
Responsibilities
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Lead and coordinate with the Sales, Delivery & Order Operations, and other key stakeholders to ensure all required documents relating to the vehicle purchase or lease are complete and accurate
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Safeguard a seamless customer experience (incl. knowledge on current rules & regulations) for registration, taxation, subsidy claims, and insurance of Fisker vehicles across European countries
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Work collaboratively with European colleagues in the markets and serve as an authority to find and communicate solutions internally in a timely manner
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Interact with customers, regulatory agencies & third parties to prioritize and resolve titling & registration issues
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Administer the daily operations & process registrations related to sales, as well as for the internal fleet of vehicles for Fisker Europe in the most efficient and cost-effective way
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Work closely with IT to define business requirements for Fisker systems, focusing on process automation & develop analytical tools to monitor and track employee vehicles, Flexee Leases, and department cars at all levels
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Provide operational support to business partners for ad-hoc initiatives
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Perform administrative duties, such as data entry, word processing, filing, copying, and other duties associated with this position
Basic Qualifications / Knowledge / Experience
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Bachelor’s degree required
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7 to 10 years’ experience of successful vehicle administration management at an OEM, fleet management/service company, car dealership, car insurance company, or regulatory authority
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In-depth knowledge and experience of vehicle title and registration processes across Europe
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Passion for the customer experience, and an understanding of how operational efficiencies impact said the experience
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Ability to partner cross-functionally to deliver major initiatives, all while relentlessly prioritizing based on need
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Strong communication skills, both written and verbal
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Well organized, strong attention to detail, advanced analytical and problem-solving skills as well as a proactive mindset
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IT systems experience and knowledge on Enterprise Resource Planning (ERP) as well as customer data systems
Preferred Skills / Experience / Competences
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Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.
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Business Acumen: Contribute to the company strategy and align the strategic priorities of own area with the direction and strategic priorities of the broader organization.
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Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way
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Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
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Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.
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Teamwork & Collaboration: Facilitates Collaboration, actively engaging and making joint decisions and sharing best practices.
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